Terms of service

INTELLECTUAL PROPERTY

All Intellectual Property rights concerning the Cool Mood Community website, including its content and information (text, images, sound, software and other website content) belong to Cool Mood Community. By allowing access to our website, Cool Mood Community is not giving its users any rights or license.

Our website contents cannot be used or distributed for commercial purposes, it can solely be used for personal purposes. By the same way, Cool Mood Community cannot be defied or used in any publication, regardless of format, and especially be transferred to other website(s).

Users can surf the Cool Mood Community website and reproduce excerpts by printing, downloading or distributing it to third parties, but under no circumstances for commercial purposes.

 

CONDITIONS OF USE

The user is responsible for using Cool Mood Community website in compliance with the law, holding back from any illegal or immoral activity, or any activity that goes against the appropriate practices or rights of third parties.

 

PRODUCTS AND PRICES

Cool Mood Community provides prices that include the tax applicable by law (VAT). If the VAT changes, it will be reflected immediately on the prices presented to the customer.

The brand reserves the right to change its prices at any given time, and to make some products available for limited periods of time.

The shipping costs are imputed to the customer, unless otherwise defined by the brand.

Cool Mood Community is responsible for a wide scope of products, it does its due diligence to avoid errors, but we cannot guarantee it’s always error-free. If some error is detected during the order treatment process, the customer is free to reconfirm his/her order at the correct price or cancel it.

 

PROMOTIONS

Cool Mood Community may offer some promotions for limited periods of time. Nonetheless, it reserves the right to cancel it, without incurring any obligation of compensation or liability.

 

PURCHASING PROCESS

Cool Mood Community has a very simple purchasing process. Customers just need to add items to the cart and finish the checkout process.

 

PAYMENT METHOD

In our website the payment process is made in a secure way and our customers can choose from the following payment options: Visa, Mastercard, American Express, Maestro, UnionPay, ShopPay, Apple Pay, Google Pay, Paypal, Bank transfer, MBWay and Multibanco.

 

CUSTOMER SUPPORT

Any queries or requests for information should be sent to the following e-mail: hello@coolmoodcommunity.com. The Cool Mood Community team will do their best to clarify them as soon as possible.

 

LIABILITY

Cool Mood Community is not legally responsible for any viruses or other related elements to its website, present in electronic files or documents stored on your PC/device.

 

LAW AND COURT

The conditions above are governed by the Portuguese law. Any dispute arising in relation to Cool Mood Community must be solved by the Portuguese law and courts of law in Portugal.

 

The brand Cool Mood Community and the domain www.coolmoodcommunity.com are property of Pedro Pereira & Ana Tomé, Lda. The company's headquarters are in Rua Alfredo Roque Gameiro n20 6A, 2675-278 Odivelas and the Portuguese fiscal number (VAT number) of the company is 516861476.